AI Connect & Call (AICC)

AI Connect & Call (AICC)

Appointments, Cancellation & Rescheduling

AICC is an AI-driven call solution for the healthcare industry, eliminating the need for outsourcing and handling call volumes effortlessly, whether it’s a single call or dozens simultaneously. It automates appointment bookings, cancellations, and rescheduling for doctors, labs, and consultants over natural language calls, minimizing the need for typing for your customers.
With AICC, you have a 24/7 reception/call center that engages with your customers around the clock, regardless of the time or call volume, even at 1 am.

Conversational AI enhances the patient and member experience by providing efficient, convenient, and accessible interactions between health systems, medical professionals, insurers, and patients.
No appointment slot goes empty, and patients enjoy a hassle-free experience making appointments, bookings, cancellations, and rescheduling without dealing with cumbersome IVR-based calls.

  • Humans like interaction with low Latency and higher understanding.
  • Opex model is charged per call, so you pay how much you use perfectly aligning the ROI.
  • Connivence of anytime anywhere reach out for customer and less empty slots for doctors and labs.
  • High level of noise cancellation and voice auto detection.
  • Easy API integration with 3rd
  • Call routing to human call center operators.
  • No wait time for customers.
  • Different language integration ability.

Why AICC?

  1. Increase Patient Engagement
  2. Patient Satisfaction
  3. Decrease Operational Expenses
  4. Predictable and efficient operations